Effective Date: 06/12/2024
At the Trusty Care Options, we are dedicated to safeguarding your privacy when you use our mobile applications and services. This Mobile Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you access our services via mobile devices. By using our mobile services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use our mobile applications or services, we may collect the following types of information:
- Personal Information: This includes any information you provide directly, such as your name, email address, phone number, and any other details required for signing up for alerts or using specific features of our mobile app.
- Location Data: With your permission, we may collect location data to provide location-based services and personalized content. You can manage your location settings through your device.
- Device Information: We may collect information about the device you use to access our services, including the device model, operating system, unique device identifiers, and mobile network information.
- Usage Data: We gather information on how you interact with our mobile applications, including pages viewed, time spent on the app, and actions taken. This data helps us understand usage patterns and improve our services.
2. How We Use Your Information
The information we collect through our mobile services may be used for the following purposes:
- To Provide Services: We use your personal information to deliver alerts, respond to inquiries, and provide tailored content and services based on your preferences.
- To Enhance User Experience: We analyze usage data and device information to improve app performance, optimize functionality, and develop new features that meet user needs.
- To Send Notifications: With your consent, we may send push notifications, alerts, and promotional messages related to health coverage options and resources.
3. Legal Basis for Processing Personal Information
We process your personal information based on the following legal grounds:
- Consent: You provide your explicit consent when you opt-in to receive alerts, notifications, or location-based services.
- Legitimate Interests: We may process your information to fulfill our legitimate interests, such as improving our services and understanding user behavior.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including compliance with legal obligations, dispute resolution, and enforcement of our policies. Once your information is no longer needed, we will securely delete or anonymize it.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:
- Service Providers: We may employ third-party companies to assist in our services, such as app developers or analytics providers. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated to protect it.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Security
The security of your personal information is important to us. We implement reasonable security measures to protect against unauthorized access, loss, misuse, or alteration of your information. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
As a mobile user, you have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you through our mobile app or website.
- Correction: If you believe your information is inaccurate or incomplete, you have the right to request corrections through your account settings.
- Deletion: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
8. Push Notifications
With your consent, we may send you push notifications related to our services. You can manage your notification preferences in the settings of your mobile device or within the app. You may choose to disable push notifications at any time.
9. Third-Party Links
Our mobile applications may contain links to third-party websites or services that are not operated by us. We do not have control over the content, privacy policies, or practices of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our mobile services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
11. Changes to This Mobile Privacy Policy
We may update our Mobile Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. We encourage you to review this policy periodically for any updates.
12. Contact Us
If you have any questions or concerns about this Mobile Privacy Policy or our data practices, please contact us:
- Email: help@TrustyCareOptions.com
- Phone: +001-548-159-2491
- Address: 123 William St Suite 801, New York, USA